Step 1: use hp print and scan doctor to check connectivity. if you have windows 10 or 8, download a special version of hp print and scan doctor specifically created to help with printer offline conditions. skip to the next step if your computer does not have windows 10 or 8.. Hp print and scan doctor (formerly hp scan diagnostic utility) is a free tool for windows to help resolve printing and scanning problems. you can use the hp print and scan doctor to test the status of the device manager, driver check, windows (wia) scan, hp twain scan, and hp scan.. Hp print and scan doctor is a free utility, which helps you quickly address most printing and scanning problems related to hp printers, from various printing errors along with scanning problems and even connectivity errors..
Print and scan doctor „07-20-2012 12:46 pm if you are experiencing any of these issues you can download and run the print and scan doctor to help resolve your issue.. Hp print and scan doctor 5.0 is compatible with windows 7 and later operating systems. when downloading hp print and scan doctor on a computer with windows vista or earlier, a message displays directing you to download version 4.9, which is similar.. Apparently since the print and scan doctor is an executable file it won't be listed in the programs to uninstall. but you should be able to remove it from the directory. right-click on the desktop icon for “hp print and scan doctor “..